German Post/DHL has increased some of its prices. We are not responsible for the delivery.ģ. If you are not at home during common delivery times please make sure a neighbour or friend can receive your orders. Parcels might be dropped at your doorstep, in your garden, hallway etc. Delivery conditions to ALL countries have changed during the current crises. Therefore we must ask our customers for their patience.Ģ. Australia, New Zealand and USA etc.) can possibly take much longer than before. Economic shipping as 'Warenpost' (Deutsche Post/DHL) to several countries (e.g. Because of different crises we're experiencing in the moment conditions of all sellers and shippers had to be adjusted to the situation. Rockhunter will not use this data for unqualified promotion and will not give this data to any other parties except for the ones mentioned above (DHL etc.) or if requested by the buyer.ġ. Furthermore the buyer agrees that Rockhunter will store his/her data for the purpose of shipping, handling and requests related to the E-Rocks auctions and other sales. However, the seller assumes no responsibility for the abuse of data by the contracted shipping companies or their partners. This is necessary for the shipping, tracking and in case of any problems with the shipping of its order. The buyer agrees to have his/her personal data - name, address, phone number (if given in profile) and e-mail address - transferred to Deutsche Post/DHL or other relevant shipping companies. 999 €) and only charge the weight exceed postage difference (if there is one) on the next invoice or will refund overpaid fees when shipping. We'll then accumulate orders (up to a sum of max. "I'd like to add items from future auctions"). And this has become rather expensive during the diverse recent crises.Ĭollecting over a longer period/several consecutive auctions: - to save on shipping costs, please pay your single orders close to each invoicing and sent us a "hold" note (e.g. Unfortunately we cannot rely on just 'second hand' packing material and have to buy this too. We also have to pay fees to an agency according to the EU Packaging Regulation, even for used packaging material, which we recycle. Unfortunately we have to add VAT to the Postage we pay to DHL and others when we ship within the EU plus a little extra fee for packing material and handling. If possible orders will be shipped the cheapest - safe! - way. All orders will usually ship within three days after receiving payment, maximum within ten days - only as registered and tracked mail.
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